Closer Code by You&Ella
Frequently asked questions
Practical answers about the 30-question test, saved results, retaking, languages, sharing and optional Partner submissions.
Published and maintained by You&Ella · Updated:
Do I need an account or a name?
The ordinary assessment requires no account, name or date of birth. A Partner link supplied by an organization may show a separate identity form and result-transfer consent step.
Which period should I think about?
Answer from your actual behavior over the past year. Repeated choices give you a more useful basis for reflection than an ideal version of yourself or a single day with one person.
Will refreshing erase my answers?
Unfinished answers live only in the current assessment screen's memory. Refreshing or reopening the test starts a blank assessment. Completed answers and results are kept in the current tab's temporary storage so the result can survive a refresh. Closing the tab or starting again clears that result.
Does changing language change the scoring?
All nine languages share question IDs, answer values and the scoring formula. Identical answer values produce the same code. Changing language during the test prompts you about resetting answers, so choose your preferred language before starting.
Why did I get a different code this time?
Your answers can change with experience and context. Near a dimension's boundary, a small difference can change a digit. Compare the individual dimensions and how their descriptions fit your experience rather than treating the label as fixed.
Is there a best type or a compatible pairing?
Types are not ranked, and the service does not calculate compatibility or relationship success probabilities. Matching codes do not guarantee harmony; different codes do not guarantee conflict. Ask about the other person's actual preferences and consent.
Does sharing reveal my answers?
The shared link opens the public guide for your code. It does not include your 30 answers, name or date of birth. Saving an image saves a result card to your device. Partner result transfer is a separate feature.
When is a Partner result sent?
You must check the receiving organization, give consent and press the transfer button. The request includes your name, date of birth, 30 answers, language, assessment and consent versions and other information described on the transfer screen and in the privacy policy. You can skip sending.
What if my result will not open?
Check that you completed all 30 questions in the same tab and that your browser permits tab storage. If the problem continues, report the page address, language, browser and failing step through Contact. You do not need to attach all your answers or your date of birth.